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FAQ
FAQ
We publish frequently asked questions and answers from our customers. We also provide information on how to solve problems during subscription and any questions regarding the contract. Please refer to it before making inquiries.
Delivery
Contract
Payment
ASA TOKU Magazine
Flyer and Delivery
Others
We sincerely apologise for any inconvenience caused.
We kindly request that you contact our office. We will deliver the newspaper.
Tel: 03-3717-5957
Web: https://formmail.asa-jiyugaoka.com/contact
Please note that newspaper delivery is suspended on publication holidays.
Publication holidays for 2026
https://www.asa-jiyugaoka.com/post/kyukan2026(https://www.asa-jiyugaoka.com/post/kyukan2026)
Please see the handling paper.(https://www.asa-jiyugaoka.com/en/paper)
First, please check our delivery area.
https://www.asa-jiyugaoka.com/delivery-area(https://www.asa-jiyugaoka.com/delivery-area)
If your delivery address is listed → Go to (1)
If your delivery address is not listed → Go to (2)
(1) Your delivery address is listed
Your delivery address is within our delivery area. You can apply for a subscription.
Please apply for a subscription by phone or online.
If you require urgent delivery, such as starting tomorrow, please contact us by phone.
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Tel: 03-3717-5957
*An automated response will be available outside of business hours.
Web: Subscription Application Form (https://formmail.asa-jiyugaoka.com/subscribe)
(2) Your delivery address is not listed
This address is not included in our delivery area.
Search for your local ASA (https://33.asahi.com/apply/w/asaSearch/) and apply directly with the ASA, or apply through The Asahi Shimbun.
Please use this form if you're unsure if your area is within the delivery area.
Asahi Shimbun Application Form
https://33.asahi.com/apply/w/order/?cmpn_cd=000000(https://33.asahi.com/apply/w/order/?cmpn_cd=000000)
Yes, you can.
You can also subscribe to just the morning edition.
For subscription fees, please refer to the paper you purchased (https://www.asa-jiyugaoka.com/paper)((https://www.asa-jiyugaoka.com/paper).
■ New Subscription Application
https://formmail.asa-jiyugaoka.com/subscribe(https://formmail.asa-jiyugaoka.com/subscribe)
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If you are already subscribed and would like to change to a morning edition only subscription, please contact us using the information below.
Tel: 03-3717-5957
Inquiry Form: https://formmail.asa-jiyugaoka.com/contact(https://formmail.asa-jiyugaoka.com/contact)
From August 2025, the Saturday evening edition has been discontinued.
The Monday to Friday evening editions will continue to be published and delivered by this ASA.
Yes, you can.
Students (limited to one-person households) can also make a contract.
You can get a great deal with the student discount.
For details, here (https://www.asahi.com/shukatsunavi/info/price/) (Asahi Shimbun official website) )
Applications are accepted at this ASA.
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Contact us (ASA Jiyugaoka)
Call: 03-3717-5957
WEB: Subscription application form (undefined) (undefined)
Yes, I can.
If you want to stop newspaper delivery temporarily, such as when traveling or on a business trip, please contact our store.
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Click here (https://www.asa-jiyugaoka.com/en/download)for the fax form (Fax number: 03-3724-2108)
Web: Temporary suspension/reservation contact form (https://formmail.asa-jiyugaoka.com/kyudoku)
Phone: 03-3717-5957
We also offer a newspaper storage service. Even if you are away for a long period of time, we will keep your newspapers and deliver them to you when you return. You can also reserve flyers.
For details, please refer to [For subscribers] Please use the "Newspaper Reserve Service"(https://www.asa-jiyugaoka.com/en/post/toriokiservice).
Yes, you can read it.
Please contact ASA with your new address.
We will contact the Asahi Shimbun Retailer (ASA) where you are moving to and we will carry out the necessary procedures to resume deliveries smoothly.
When contacting us, please let us know the date on which you will stop receiving newspapers and the date on which delivery will begin at your new address.
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Contact us (ASA Jiyugaoka)
Call: 03-3717-5957 (tel:03-3717-5957)
WEB: Contact form(https://formmail.asa-jiyugaoka.com/contact)
Delivery to other than post is also possible.
Please let us know your preferred location when you subscribe.
Examples: Cardboard box at the front door, inside a bicycle basket, on the outdoor unit of an air conditioner, wrapped and placed at the front door.
As a countermeasure against theft of newspapers, we recommend that you deliver them to an inconspicuous place as much as possible.
No, we are unable to do so.
We regret that we cannot accommodate requests for deliveries at specific times.
Deliveries are typically made between 3:00 and 6:00, following a route that takes into account traffic conditions and the smoothest possible journey.
We kindly ask for your understanding.
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